Shipping Policy
If there is any information that is not listed below and you have questions, please email me at crysticjewels@gmail.com
1. Order Processing
-
Orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
-
You will receive another notification when your order has shipped.
​
2. Domestic Shipping Rates and Estimates
We offer various shipping options at checkout, including standard and expedited shipping. Shipping charges for your order will be calculated and displayed at checkout.
​
3. International Shipping
We ship to many countries worldwide. Shipping costs and delivery times vary by destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
4. Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email with a tracking number once your order has shipped. You can track your order on our website or the carrier’s website.
​
5. Delivery Time
Delivery times vary depending on your location and the shipping method chosen. Estimated delivery times are provided at checkout.
​
6. Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. Additionally, certain products may have shipping restrictions due to local laws and regulations.
​
7. Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit. If your order is lost or damaged, please contact the shipping carrier with your tracking number to file a claim. However, please contact us, and we will assist you to the best of our ability.
​
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy page.
​
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at crysticjewels@gmail.com.